Shipping

Where we ship

We ship to the Netherlands and Belgium. Orders to Belgium usually take one working day longer. We are working on delivery to the rest of the EU; as soon as that goes live, we'll say so here.

Processing time

Orders placed before 16:00 on a working day leave the same day. Orders placed after 16:00 or at the weekend leave on the next working day.

Delivery time

Next working day for orders placed before 16:00 on a working day. Delivery times are indicative; delays caused by the carrier or during busy periods (public holidays, Black Friday) can't be ruled out.

Shipping costs

Order under €100	€6.95
Order from €100	Free

Track & trace

As soon as your parcel is dispatched you'll get a shipping confirmation by email with a track-and-trace link. It can take up to 24 hours for the carrier's status to update.

Undelivered parcels

If delivery fails, the carrier will usually try once or twice more, or leave a card so you can collect the parcel from a pick-up point. If a parcel isn't collected within the pick-up period it comes back to us. We'll then contact you about sending it again. Any additional shipping costs may be charged.

Damage in transit

Received a damaged parcel? Email info@dscpln.nl within 7 days of receipt with photos of the damage and the outer packaging. We'll arrange a replacement free of charge.

Questions

For questions about your shipment: info@dscpln.nl or +31 6 58 95 58 31.