QUESTIONS

Frequently asked questions

Didn't find your answer? Email us. Reply within 24 hours on working days.

01 Ordering

When will my order arrive?

Order before 16:00 on a working day and your parcel leaves the same day. In the Netherlands that means next-day delivery, in Belgium usually a day later. We ship to the Netherlands and Belgium.

What does shipping cost?

Shipping costs €6.95 within the Netherlands and Belgium. Free from €100.

Which payment methods do you accept?

iDEAL, Bancontact, Apple Pay, Google Pay, credit card (Visa, Mastercard, Amex), PayPal, and Klarna (pay later).

Can I change or cancel my order?

Email us within 1 hour of ordering. After that the parcel moves into shipping and we can't change anything.

02 Products & dosing

How much caffeine is in Pre-Workout?

150mg per serving. A serving is half a scoop (5.9 g); a full scoop delivers 300mg, which is also the daily maximum. Not within 6 hours of bedtime.

Can I take creatine every day?

Yes, that's the whole point. Creatine works on consistency. Take 3g every day, rest days included. No loading phase, no cycling off.

When should I take whey?

Straight after training (within 45 min) is the classic window, but also just through the day if you aren't hitting your protein from food. 22.4g protein per scoop.

Can I stack DSCPLN with other supplements?

No problem. Our formulas are clean and properly dosed, so you can stack them with a multivitamin, fish oil, magnesium and so on. Just check you are not doubling up on caffeine.

How do I dose it?

The powders (Pre-Workout, Whey, Creatine Core, Creatine Fusion, EAA, Amino Energy, Gaming) come with a scoop. Check the label for how many grams that scoop holds and how to mix it, because it differs per product. T-Booster (capsules) and ZMA (tablets) are dosed per unit, as stated on the label.

03 Allergens & ingredients

Do your products contain allergens?

Whey Protein contains milk and soy lecithin. All other products are vegan and lactose-free. Nearly all of our products are made in a facility that also handles milk, egg, soy and oat, so with a serious allergy always check the label. Pre-Workout, EAA and Amino Energy contain a source of phenylalanine (PKU warning).

Do your products contain sugar?

Zero grams of added sugar in any of our products. Flavoured versions are sweetened with sucralose and/or acesulfame K. Creatine Core is unflavoured: no flavourings, no sweeteners.

Vegan option?

Every product is vegan except Whey Protein (whey is milk). Plant-based protein is on the way.

Are your products suitable for competitive athletes?

Our formulas are made in a GMP-certified EU facility and every dose is printed in full on the label. We are not currently part of a batch-certification programme such as NZVT or Informed Sport. If you are subject to anti-doping testing, talk to your sports physician or federation first.

Where are your products made?

Made in a GMP-certified EU facility. Every batch gets a COA with heavy-metal testing and microbiological control.

04 Account & support

How do I create an account?

Tick the box during your first order, or use the link in your confirmation email afterwards. An account lets you see your orders and check out faster.

My parcel hasn't arrived.

Email us with your order number. We'll trace it with the carrier and make sure you get either your product or a refund.

Can I delete my account?

Email privacy@dscpln.nl from your email address. We'll delete your data within 30 days.

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